Common questions about buying and selling enterprise assets on SellerSouk. Have something else? Ask us via a listing's Q&A or reach out at legal@sellersouk.com.
SellerSouk charges a flat 10% success fee on the sale price, plus 5% VAT on that fee — charged only when an asset actually sells. There are no fees to list, browse, or make offers, and no other charges beyond the success fee and any real payment-processing cost passed through at cost.
Upload a photo or description of an asset and AI identifies the manufacturer and model against our catalog, pulls comparable recent sales, and returns two numbers in seconds: an instant-offer price (paid immediately) and a market list price (typically higher, for buyers to find over time). Every valuation shows its confidence level and how many comparable sales it's based on.
An instant offer is a same-day cash offer for your asset instead of waiting for a buyer to find it on the marketplace. It's calculated as a bounded discount off the market price, reflecting the certainty and speed of an immediate sale. You choose which items go to instant offer and which go to the open marketplace — there's no obligation to accept.
Every organization submits a trade license number during signup, which is reviewed separately from account creation — it doesn't block buying or selling, but affects your organization's visible trust score. A verified badge means the trade license has been reviewed and confirmed; an unverified badge is shown honestly rather than hidden.
Yes. SellerSouk is built for organizations across the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman. Buyers and sellers can be registered in different GCC countries — see our Terms of Service for how cross-border customs and tax responsibilities are handled.
Sellers who connect a Stripe payout account receive buyer payments directly via Stripe, automatically minus our fee. If a seller hasn't connected Stripe yet, the sale still completes and settles on our internal ledger, with payout arranged directly.
Not yet. In this phase, SellerSouk provides valuation, listing, verified-buyer matching, messaging, and payment facilitation — but not shipping, delivery, or customs clearance. Buyers and sellers coordinate collection directly, through the on-platform messaging tool so there's a record if a dispute comes up. Logistics features are planned for a future phase.
Either party can open a dispute within 14 days of a sale completing. SellerSouk reviews the evidence both sides provide — including on-platform messages — and can issue a full or partial refund, or deny the dispute. Because delivery isn't currently verified by the platform, keeping all communication on-platform (not phone or WhatsApp) is what makes a dispute resolvable.
Yes. Any buyer can make an offer on an active listing. The seller can accept, decline, or counter it — and if they counter, the buyer can accept the counter-offer to complete the sale. Sellers set an instant-offer floor so a listing is never negotiated below that value.
Office furniture, IT equipment, kitchen equipment, hospitality FF&E, medical equipment, materials surplus, and industrial & machinery. Every category has its own AI valuation model tuned to how that category typically depreciates and resells.